Lancaster County cinema charges appear a year later

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More than a year after some consumers visited a movie theater in Lancaster County, mysterious charges are appearing on their credit card statements. customers with questions. She said she found the charges on her account last weekend. “There were three charges from Reel Cinema,” she said. asked a manager why the charge only appeared now. News 8 On Your Side reached out to theater owner Greg Wax, who pointed us to a statement posted on Facebook. He claims there was a technical error with an on-site credit card reader. The affected card reader was at the bar, Wax said. It has since been replaced. Wax also said 900 to 1,000 credit cards were involved and the dollar value of all charges is between $75,000 and $100,000. The issue was discovered during a 2021 books audit, according to Wax. the subject line. Is it legal? Is it legal for a business to charge your credit card more than a year after your purchase? News 8 On Your Side strives to answer that question. Wax said that his credit card processing company had told him that the cards could be billed for up to two years. Consumers are always free to dispute charges against their credit cards.

More than a year after some consumers visited a Lancaster County movie theater, mysterious charges appear on their credit card statements.

We’ve heard multiple viewers ask Team 8 On Your Side: Is it a scam?

Sharon Brindle is one of the customers with questions. She said she found the charges on her account last weekend.

“There were three accusations from Reel Cinema,” she said.

Brindle said she visited Reel Cinemas in Harrisburg Pike three times in the spring and summer of 2021.

She called the theater and asked a manager why the charges are only now appearing.

She said she was told, “Apparently our credit card company or our machine or whatever was not working properly and now we’re coming back and applying all these charges.”

News 8 On Your Side reached out to theater owner Greg Wax, who flagged a statement to us published on facebook. He claims there was a technical error with an on-site credit card reader.

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The affected card reader was at the bar, Wax said. It has since been replaced.

Wax also said 900 to 1,000 credit cards were involved and the dollar value of all charges is between $75,000 and $100,000.

The issue was discovered during a 2021 books audit, according to Wax.

He said patrons with questions about their charges should use the email address posted on the theater’s Facebook page, [email protected], and put “credit card issue” in the subject line.

Is it legal?

Is it legal for a business to charge your credit card more than a year after your purchase?

News 8 On Your Side is working to answer that question.

Wax said his credit card processing company told him the cards could be charged for up to two years.

Consumers are always free to dispute charges against their credit cards.

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